Returns and Exchanges

Thanks for shopping at ANNA CATE. If you are not entirely satisfied with your purchase, we're here to help. PLEASE EMAIL: customerservice@annacatecollection.com FOR A RETURN SLIP.

Returns: You have 14 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must have the tags. Your item needs to have the receipt or proof of purchase. Refunds: Once we receive your item, we will inspect it and notify you that we have received your returned item.  If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies. 

Shipping: Our warehouse ships orders out on Monday's and Thursday's by 12PM EST. If your order is placed on Monday at 10:00AM EST, your item will be shipped out that afternoon. If your order is placed on Monday at 2:00PM, your order will be shipped out that Thursday. Please place your order accordingly.

Contact Us If you have any questions on how to return your item to us, contact us at customerservice@annacatecollection.com

If you choose to ship back on your own, Please Return To:

ANNA CATE

1743 White Level Rd.

Louisburg NC 27549